Spare Parts Vendor Pricing in Kenya — Simple, Honest, No Hidden Fees

Yes. A commission is deducted from every completed and paid order. The rate depends on your product category and ranges from 7% to 13%. It is calculated on the full order value and deducted automatically before your Friday M-Pesa payout. You never need to calculate or transfer it manually — your earnings dashboard shows a full breakdown per order.

Yes. Go to your Vendor Dashboard and click Subscription to change your plan at any time. Upgrades take effect immediately — new features are available right away. Downgrades take effect at the start of your next billing month. No penalties or cancellation fees apply for changing plans.

No. Registering as a vendor, setting up your branded storefront, and listing your first 50 products is completely free. The Free plan costs KES 0 per month indefinitely — there is no trial period and no time limit. You only pay when you choose to upgrade to Standard or Premium for more features.

Payouts are sent every Friday morning between 8AM and 10AM East Africa Time. Your payout covers all completed and delivered orders from the previous Monday to Sunday. The minimum payout amount is KES 500. If your weekly earnings are below KES 500 they roll over to the following Friday automatically.

No. Everything Traccx charges vendors is listed on this page. There are no hidden listing fees, no charges for uploading product photos, no fees for receiving buyer messages, and no charges for using the analytics dashboard. Your only costs are the monthly subscription fee and the per-sale commission rate for your product category.